Welcome to my website!

By accessing and using this site, you agree to the following terms and conditions. Please read them carefully.

Terms of Service

General

This website is operated by Denise Martens Art Throughout the site, the terms “we,” “us,” and “our” refer to Denise Martens Art. By visiting this website and/or purchasing something, you engage in our “Service” and agree to the following terms, including policies referenced herein.

We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for updates.

Products and Services

1. Handmade Artwork: All artwork is handmade, and slight variations may occur. This makes each piece unique.
2. Custom Artwork: Commissions are personalized and require upfront agreement on specifications, timelines, and costs. These are non-refundable, as described in the Return and Refund Policy.
3. Pricing and Payment: Prices are subject to change without notice. All prices are in Euro (€) unless stated otherwise.

Limitations of Liability

While we take every care to present our artwork accurately, slight differences in color or appearance may occur due to screen settings or photography. We are not responsible for losses resulting from delays, courier errors, or customs issues.

Privacy Policy

Information Collection

When you visit our website or place an order, we may collect the following information:

• Name and contact details (email address, phone number, shipping address).
• Payment information (processed securely by third-party payment providers; we do not store this information).

We use this information to:

• Fulfill your orders and provide customer support.
• Improve our services and website experience.
• Send updates about your order or relevant promotions (only if you’ve opted in).

Third-Party Services

We work with trusted third-party services for payment processing (e.g., PayPal, Stripe) and shipping. These providers have their own privacy policies, and we recommend reviewing them.

Cookies

Our website uses cookies to improve functionality and analyze site usage. You can control cookie preferences through your browser settings.

Your Data Rights

Under applicable laws, you have the right to:

• Access, update, or delete the personal information we have about you.
• Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at info@denisemartensart.com

Data Security

We take reasonable measures to protect your personal data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

Contact Information

For questions about these Terms of Service or Privacy Policy, feel free to contact us:

• Email: info@denisemartensart.com